Last Updated: January 6, 2026

Thank you for shopping with Buyora LLC. We value our customers and aim to ensure a smooth shopping experience. Please read our Return & Refund Policy carefully.

1. Eligibility for Returns

You may request a return if:

  • The item is damaged, defective, or incorrect
  • The item is unused, unworn, and in its original packaging
  • The return request is made within 7–14 days of delivery

Certain items may not be eligible for return due to hygiene, safety, or legal reasons.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Digital products or downloadable items
  • Gift cards or promotional items
  • Perishable goods
  • Personal care or hygiene items once opened
  • Items marked as Final Sale

3. Return Process

To initiate a return:

  1. Email us at support.buyorallc.com with your order number and reason for return
  2. Our support team will review your request
  3. If approved, return instructions will be provided

Items sent back without prior approval may not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service
  • Buyora LLC is not responsible for lost or damaged return shipments

5. Refunds

Once we receive and inspect the returned item:

  • You will be notified of approval or rejection
  • Approved refunds will be processed within 7–10 business days
  • Refunds will be issued to the original payment method

Shipping fees are non-refundable unless the return is due to our error.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at support.buyorallc.com.

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank or card provider
  • Contact your payment provider
  • If still unresolved, email us for assistance

8. Cancellations

  • Orders can be canceled before shipment
  • Once shipped, the order must follow the return process
  • Buyora LLC reserves the right to cancel orders due to stock issues, pricing errors, or suspected fraud

9. Digital Products

All digital product sales are final and non-refundable, unless otherwise stated.

10. Policy Changes

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.

11. Contact Information

For questions regarding returns or refunds, please contact us:

Email: support.buyorallc.com
Company Name: Buyora LLC